TSG TALENT SOLUTIONS LIMITED is incorporated and registered in Cyprus with registration number ΗΕ 394945 and has its registered office at 12 Demostheni Severi Avenue, NICOSIA, 1080, CYPRUS and its affiliates (“we” or “us”) who are committed to respecting your data privacy and keeping your information secure and confidential.
This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
COLLECTION OF PERSONAL INFORMATION
Personal Information provided by you: information offered to visitors of the Website requires you to share your Personal Information. We may ask you to voluntarily supply us with certain information about yourself by filling out and submitting an online form for marketing purposes as well.
To submit Contact Us form, you will need to provide the following information:
Your email address,
other Personal Information that you may choose to share with us.
INFORMATION THAT WE OBTAIN OR COLLECT AUTOMATICALLY FROM YOUR USE OF THE WEBSITE
We may automatically collect certain information from your use of the Website, such as usage data, preferences, or any other information concerning how you use the Website.
Your browser type, language, plug-ins, Internet domain, type of device, and operating system;
Your Internet Protocol (IP) address;
Your device screen resolution;
Unique identifiers, including mobile device identification numbers, that may help detect the physical location of such devices;
Data related to your interactions with content on the Website, such as use patterns and the type of content viewed or favorited on the Website.
Please note that you may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser.
In addition, by using our Website, network information such as Website usage information may be transmitted back to us. It helps us to determine how users are interacting with our Website, improve our Website, and correct any problems that may occur.
We collect your location-based information such as country, region, and city for the purpose of optimizing your connection to our data center. We will only share this information with our data center provider for the sole purpose of providing our service and Website to you.
MANAGING PERSONAL INFORMATION
You are able to access, add to, update, and delete certain Personal Information about yourself. The information you can view, update, and delete may change as the Website or Services change. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our private records after your deletion of such information from your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporate your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
USE OF PERSONAL INFORMATION
We use your Personal Information to:
operate and improve the Website;
customize your experience on the Website;
deliver communications that may be of interest to you, either electronically or otherwise;
enforce terms and conditions/user’s agreement;
conduct market analysis, traffic flow analysis, and related reporting to third parties;
provide reports based on information collected from the use of our Website;
keep you up to date on the latest announcements, software updates, software upgrades, system enhancements, special offers, and other information, provided that you can modify your marketing preferences;
provide support and assistance with our Website;
verify user’s identity;
provide you with shipping and billing information;
request customer feedback;
provide information related to the use of the Website;
conduct questionnaires and surveys in order to provide better products and services to our customers and end-users. Your completion of any questionnaires is voluntary;
understand more about you, so we can personalize newsletters and websites according to your preferences (e.g. enable you to request specific information on products and services to be included in these newsletters);
for any other purposes disclosed to you at the time, we collect your Personal Information.
PROCESSING AND SHARING YOUR PERSONAL INFORMATION
By accessing or using the Website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries and territories, which may have privacy laws different from your country of residence. Please note that some of the recipients of your Personal Information referenced above may be based in countries outside of the European Union whose laws may not provide the same level of data protection. In such cases, we will ensure that there are adequate safeguards in place to protect your Personal Information that comply with our legal obligations. If the recipient is not a member of our group of companies, an adequate safeguard might be provided by signing a data transfer agreement with the recipient based on standard contractual clauses approved by the European Commission for transfers of personal data to third countries.
We may also share Personal Information with third parties including as follows:
Vendors, Consultants, and Other Service Providers: We may share your Personal Information with third-party vendors, consultants, and other service providers who are working on our behalf and require access to your Personal Information to carry out their work, such as to process billing, provide customer support, etc. These service providers are authorized to use your Personal Information only as necessary to provide services to us.
Compliance with Laws: We may disclose your Personal Information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies and terms and conditions/user’s agreement, (c) to protect the security or integrity of the Website, (d) to protect us, our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
Aggregated or Anonymized Data: We may also share aggregated or anonymized information with third parties that do not directly identify you.
BILLING AND PAYMENTS
SECURITY OF INFORMATION
Personal Information you provide to us is protected by the password you create when registering to use the Website. Please understand that you can help prevent the unauthorized disclosure of information by choosing and protecting your password appropriately. You can also help prevent unauthorized disclosure by not sharing your password and preventing others from using your computer or mobile device.
We have implemented reasonable administrative, technical and physical security measures to protect your personal information against unauthorized access, destruction, or alteration. For example:
SSL encryption (https) everywhere where we deal with Personal Information.
Hosting data on physically secure servers that are also protected by firewalls.
We use commercially reasonable security procedures to protect all collected Personal Information. Please understand that no security system is perfect and, as such, we do not guarantee the security of the Website, or that your Personal Information won’t be intercepted while being transmitted to us. If we learn of a security systems breach, then we may either post a notice or attempt to notify you by email. We will take reasonable steps to remedy the breach.
DATA SUBJECT RIGHTS
You have certain rights with respect to your Personal Information as set forth below. Please note that in some circumstances, we may not be able to fully comply with your requests. We may ask you to provide us with additional information in connection with your request. If we need to verify your identity or the nature of your request, we may ask you to provide more details regarding your Personal Information. In such situations, however, we will still respond to let you know of our decision.
Access: You can request to receive a copy of the Personal Information we hold about you.
Rectification: If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can request that we correct or supplement it. You can also correct some of this information directly from your service account. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.
Objection: You can contact us to inform us that you object to the collection or use of your Personal Information for certain purposes.
Erasure: You can request that we erase some or all of your Personal Information from our systems.
Restriction of Processing: You can ask us to restrict further processing of your Personal Information.
Portability: You have the right to ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.
Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of such data collection), you have the right to withdraw your consent at any time. Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Information with the supervisory authority of your country or EU Member State.
CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act (“CCPA”) provides consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA (which may include our affiliates and/or third parties for marketing purposes) disclose certain information to you about their collection and use of your Personal Information over the past 12 months. In addition, you have the right to ask such businesses to delete Personal Information collected from you, subject to certain exceptions. If the business sells Personal Information, you have a right to opt out of that sale. Finally, a business cannot discriminate against you for exercising a CCPA right.
When offering services to its customers, we act as a “service provider” under the CCPA, and our receipt and collection of any consumer Personal Information is completed in order for us to provide the Service. Please direct any requests for access or deletion of your Personal Information under the CCPA using the information set forth in the “Contact Us” section below.
Consistent with California law, if you choose to exercise your applicable CCPA rights, we won’t charge you different prices or provide you with a different quality of service. If we ever offer a financial incentive or product enhancement that is contingent upon you providing your Personal Information, we will not do so unless the benefits to you are reasonably related to the value of the Personal Information that you provide to us.
ACCESS BY MINORS
RIGHT TO COMPLAIN
If you are unhappy with the way we have handled your personal data or any privacy query or request that you have raised with us, you have a right to complain to the EU Data Protection Authority (“DPA”) in your jurisdiction. If you would like to be directed to the appropriate DPA, please contact us using the information set forth in the “Contact Us” section below.
In the event we become aware that the security of the Website has been compromised or users' Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, and send you an email.
ACCEPTANCE OF THIS POLICY
This document was last updated on October 3, 2023